What Susan's clients say about her service...

Here are actual letters that Susan's clients have written to express their thanks for her great services.

Click on the name to skip down to that letter, or scroll them all.

Pamela & Bill Stuppy Buyer Hollywood Hills
Stuart & Jacky Rowlands Buyer & Seller Hollywood Hills
Chuck McCalla Seller Hancock Park
Wendy Miller Seller Wooster Home
Katie Buckland Buyer & Seller Hancock Park
William Rouse & Stephane Vachon Buyer & Seller Hollywood Hills
Dennis Burbridge Seller Business Manager
     
     
Pamela & Bill Stuppy
October 2002
Susan located the perfect house for us. We are a family of 5, plus 3 dogs, birds and more. We wanted a great family home in the hills, with a flat yard and character. Susan understood the problem, found the home and in our price range.

Her thorough grasp and familiarity of requirements and contacts to complete the sale was outstanding. Escrow closed in record time. A year later we are even more impressed with her knowledge of the real estate market and her ability to find the right house in the right area - for the right price. We offer our strongest recommendation. Susan is the best real estate agent that anyone could hope for…
Sincerely,

Pamela and Bill Stuppy

     
Stuart & Jacky Rowlands
October 2002
My husband and I have been lucky enough, on four occasions, over the last twelve years to have Susan as our real estate broker. She has brought to each transaction a superior level of charm, humor and above all professionalism. Susan makes exhaustive searches for exactly the right home for each client. Each home picked to match the client’s unique and particular needs.

Buying or selling a home is extremely stressful. Susan has made each transaction run smoothly.

One of our moves involved relocating to the east coast for a year and a half. When it came time to return to Los Angeles, Susan called me and suggested getting on a plane immediately, as a perfect 1927 Hollywood Hills home had come on the market. Upon arriving at the home, I couldn’t believe it. Susan had exactly found our dream home again.
Susan handled all the paperwork, workmen, inspections and legalities for us perfectly, while we were still out of town. Making the move back to Los Angeles almost stress free.

I would happily recommended Susan to anyone looking for a home in the Los Angeles area. With superior knowledge of the real estate business and the city, she is a joy to work with.

You will probably find yourself becoming a friend with this lovely lady as we have!

Stuart and Jacky Rowlands




     
Chuck McCalla
May 25, 2006
To whom it may concern:

Recently, I sold my house in Hancock Park. Susan Chadney handled the transaction smoothly, professionally and with no detail overlooked. Not only did she perform the standard duties as agent-of-record, she went above and beyond, suggesting key strategies to attract the best offer and all the follow-through involved therefter. I was quite pleased with my final selling price, too- she predicted it virtually to the dollar! Susan truly is a real estate expert, and I enthusiastically recommend her to seller and buyers alike.

Charles S. McCalla
     
Wendy Miller
March 21, 2007
Susan,

If I had had to invent the person to be our consultnat, our adviser, our reality check, our organizer, our support system, our liaison, our face to the world, it would have been you.
Love,
Wendy
     
Katie Buckland
11/14/02
Susan is the ultimate broker. I had the good fortune to have met Susan at an open-house 10 years ago - She sold us the house!
In the intervening years Susan has been our agent for 6 further transactions. She is a very personable, knowledgeable woman, who is able to immediately grasp what it is you are looking for and finds it in record time.
From the seller’s point of view, Susan also has the know- how, marketing skills and experience. Our houses sold quickly and profitably.
I would urge anyone to contact Susan, if they were in the market to buy or sell a home in the Los Angeles area.

Katie Buckland
     
William Rouse & Stephane Vachon
10/29/2003
LAW OFFICES OF WILLIAM J. ROUSE


Dear Susan:
On behalf of my partner, Stephane Vachon and myself, I want to express our sincere gratitude to you for your help in selling our house on Taft Avenue and in buying our new house on Wonderview Drive in Lake Hollywood. There are several specific areas of our experience about which I wanted to commend you.
First, your strategic advice regarding the pricing of the Taft house and when and how to hold it open were excellent. In the end, we need only to point out the satisfactory sales price to show that you were "right on the money."
Second, your hard work in designing the beautiful full-color information sheet, showing the house and holding open houses over and over was something that we noticed from the beginning. We really appreciated the amount of work you put into our sale.
Third, your willingness to assist us with a wide variety of extra items that seemed outside the scope of our formal agreement with you turned out to be a huge help. Stephane and I are working professionals, who spend a lot of time at the office and I don't believe that we could have accomplished everything without your help.
Fourth, as with the sale of our home on Taft, your strategic advice on the purchase of our current home enabled us to hold onto the house, when it appeared that the seller may have preferred to sell it to someone else. Thanks to you, we feel that we got a very good deal on our new home.
Finally, we are grateful for your friendship and willingness to help us through this anxious process by listening to us, at times, mediating between us or allowing us to vent. Not once were we left to wonder "What's going on?" or "Where's Susan?.
Needless to say, we would not hesitate to recommend you to another buyer or seller. Thank you again, Susan.

Very truly yours,

William J. Rouse

     
Dennis Burbridge
05/30/2007
Susan,

You've been incredible. From our view, this was the smoothest Real Estate transaction I've seen. You make it look so easy!
(I'll not say another word until closing-promise.)

Dennis Burbridge,
Business manager for Seller's
of Wooster Home.

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Susan Chadney
(323) 422-9449

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KELLER WILLIAMS
8560 W. Sunset Blvd.3rd floor
West Hollywood, Ca 90069

(310)-623-1439 Office Direct

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